Returns

Returns

 

We know you can be unsure when choosing the correct size for your pooch when shopping online. We want you & your pooch to love your YAP WEAR purchase, so please contact us if you have any queries regarding your online purchase & sizing as we are always here to help you!

  • PLEASE NOTE: For Special custom Dogwear orders there is no exchange or return.
  • For other products we accept returns / exchanges for up to 21 days from delivery of order.
  • All returns must have original tags attached and be in original condition. Please note we don’t provide refunds for change of mind.
  • If an incorrect size has been ordered & you would like to return an item and exchange for another size, please also include a self-addressed Parcel Post bag.
  • Any exchange is subject to availability & we will do our best to assist you.

The customer is responsible for the cost of an item's return / exchange, unless there was an error on our behalf.  Please ensure you use a trackable service if returning items, so you are able to track your parcel if necessary.

 

YAP WEAR is not responsible for any missing returns.

 

Return your items, together with your details and self-addressed parcel post bag to:


YAP WEAR

61 Cardigan Place,

Albert Park,

Victoria, 3206

Australia